What You Need To Know About The Industrial Manufacturing Segment



It’s not about saving money

In a factory setting, decision-makers span a wide range of titles and are concerned with everything from selecting cleaning products to enforcing safety protocol. These individuals are constantly on the move and often work in loud and chaotic environments. 

At the end of every work day, a decision-maker’s primary goal is to get product out the door. Everything else is secondary. 

Courtesy of SCA-Tork, the second largest paper company in the world and producer of unique industrial wiper products, here are the five industrial manufacturing decision-makers and what makes them tick, particularly when it concerns shifting from the use of rental shop rags to disposable industrial wipers: 


1. Plant Manager or Operations Manager

Depending on the size of the operation, this person might be known as shift supervisor or manufacturing manager. They oversee the actual production operation, typically report to a plant manager or operations manager and work in concert with the safety manager. 

Inside tip: These individuals are usually the first call for any sales effort. 

2. Production Manager

This role can have several titles. Depending on the size of the operation, this person might be known as shift supervisor or manufacturing manager. They oversee the actual production operation, typically report to a plant manager or operations manager and work in concert with the safety manager. 

Inside tip: Try to schedule meetings with the production and safety managers together to secure buy-in from both early in the process. 

3. Safety Manager

This person is responsible for maintaining high safety standards for the employees. It’s important to have their buy-in for product changes and improvements; they can support the safety benefits of moving from rental shop towels and rags to wipers. They won’t be involved in every sales situation, but the bigger the facility the more opportunity to get them involved. 

Inside tip: If there are rental shop towels and boxes of rags on the factory floor, approach this person with messages relating to the safety hazards inherent to these products. 


4. Maintenance manager

This individual typically buys wipers or rents shop towels for their own area. They tend to buy from a different cost center than operations, and typically handle all the repairs and PMCS (Preventative Maintenance Checks and Services) for equipment. The maintenance manager usually reports to either the plant manager or the production or operations manager.

Inside tip: The influence of the maintenance manager can be significant, so it is smart to have them in the room with the other individuals listed above. 


5. Purchasing manager/ central supply

This individual or group is responsible for approving and buying new products, and is typically the last to consult in the sales process. The best approach is to get buy-ins from the appropriate individuals listed previously and get them to work with purchasing to make the change. This is where having the right distributor with established relationships provides the greatest value.

Inside tip: The janitorial group is often included here. Janitors will usually buy what the operations side specs for the plant. 

For more about SCA Tork and how they can reduce your end-user's paper wiper costs and improve the industrial hygiene of their employees, contact us, the midwest industrial manufacuturer's representatives for SCA Tork.


Even When It's Off, It's On

After the devastating tornados that hit parts of Missouri, Alabama and Oklahoma over the past several years, a major Central Ohio hospital contacted us for personal emergency lighting in case of power outages. Their goal: outfit each nurse with an emergency kit which include headlights, a handheld light, and remote area lighting systems (RALS). 

Among our recommendations for the hospital hallways was the new Pelican #3310 ELS.

Housed in a clear tamper-proof case, the glow-in-the-dark PelicanTM 3310 ELS mounts to the wall in the home, office or factory, making it instantly visible during power outages.

If your customers include factory offices, office complexes, nursing homes, daycare centers, schools, etc., then the new Pelican #3310ELS could be the right light for all that's dark. 


Why the Pelican #9480 RALS is a safer, more convenient, and quieter work area light

Are you deploying a generator-powered remote area light for firefighting, crash-rescue, or crime scene investigation? If so, are you battling noxious fumes from the generator? Is it noisy? Is it heavy?

Are you lighting a dark area of your factory with corded halogen lights? Are the cords presenting a trip hazard? Are the halogen lights hot and do they break easily? 

If you've answered yes to any of these questions, the new Pelican #9480 RALS (Remote Area Lighting System) is your solution. 

Watch the brief Pelican video for detailed information on why Pelican RALS are your solution for a safer, more convenient, and quieter work light.


Market Force and West Chester Gear Team Up!

Starting February 1, 2015, Market Force and West Chester Gear have teamed up to bring our Midwest customers one of the most complete suppliers of gloves, welding gear, disposable clothing, and rainwear.

Why West Chester?

It begins with the West Chester partners in 12 countries delivering the finest products with on-time delivery. West Chester has a representative office in Shenzhen, China to assure consistent quality.

Do you like to check status on your orders? West Chester offers your own customer portal to track your shipping information, request samples, product availability and much more.

Need same-day shipping? West Chester’s electronic inventory system and warehouse electronic handheld technologies provide you with same-day turnaround and accurate order fulfillment.

How about custom products? With West Chester, you can customize products as needed. Promote your business with customized protective gear and enjoy countless impressions. Products can easily be personalized with your company logo on the back of the glove or on the hang tag.

If you need the latest West Chester Gear catalog, call or email us.

For more, call us or visit 


Why Do I Get Dehydrated In Winter?

The snow was 8” thick on my driveway. I sighed, knowing it would take 30 minutes of shoveling to clear it all. 

After 20 minutes, I felt worn out; not because of muscle fatigue. It was dehydration and I didn’t even feel thirsty. 


Here’s one reason; in 2005, the University of New Hampshire found that cold weather makes people feel less thirsty, which in turn increased their risk for becoming dehydrated. The hormones that signal our kidneys to conserve fluid are not released at the same rate as they would be in warmer weather. 

“Humans don’t naturally hydrate themselves properly, and they can become very dehydrated in cold weather because there is little physiological stimulus to drink.”, according to Professor Robert Kennewick, UNH associate Professor of Kinesiology.

“A dehydrated body lacks the capability to perform and stay warm.”

Symptoms of mild dehydration start to show after just a two percent loss in body fluids. The body is about two-thirds water and when the total water level drops by only a few percent we can become dehydrated. 

Monitoring proper hydration by examining urine output is just as important in cold conditions as it is in hot conditions; the color should be nearly clear.

"Who’s at risk to cold weather dehydration?"

Construction workers, municipal employees, snow cleanup crews, sanitation workers, police officers and emergency response and recovery personnel, like firefighters, and emergency medical technicians are some of the at-risk jobs.  

“How do I hydrate if I don’t want a cold drink?”

OSHA recommends staying hydrated in the cold by drinking warm, sweetened liquids, especially if the person is suffering from hypothermia.

Sqwincher, the industrial leader in Professional Grade Hydration, introduces their cold-weather drink - Hot Stiks™! Similar to their Qwik Stiks, the Hot Stiks™ contain all the electrolytes (sodium and potassium) to keep muscles functioning properly and they’ve added B6, B12 and Vitamin C for proper nervous system functioning.

Simply add one Hot Stik™ to 6-8 oz of hot water and you’re ready to hydrate.

For your free Hot Stik™ sample, contact us or, for more information, visit

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